Uber to begin new service that takes patients to medical appointments

“In San Francisco, 80% of the time, Uber WAV service is unavailable”, Disability Rights Advocates wrote in a Monday statement about filing the suit in Alameda County Superior Court. These missed appointments cost the healthcare industry 0 billion each year. It found that the missed appointment rate for those offered a free Lyft ride and those not offered a ride was virtually the same: 36.5 percent and 36.7 percent, respectively. Uber is now offering to take patients in every US market to and from their medical appointments. They can help patients get the care they need and it also helps providers by capturing revenue that may not have entered the building otherwise. As of now, Uber Health is only available in the USA, but it may very well expand to other countries and regions in the coming months. “[We’ve] created data centers outside of Uber’s core ecosystem”. You can expect the real thing to start rolling out gradually.


“Uber has helped us drastically reduce appointment cancellations”.

Whorley, who has been driving for Uber for more than two years, is more skeptical about picking up people without smartphones.

Uber Health could therefore do a lot to redeem the company’s public image, and position them as more attentive to security and inclusivity. Ride share company Lyft has been accused of similar privacy concerns as of late.

Then, of course, there are the patients who never enter an ambulance at all-and, consequently, don’t get to the doctor’s office or hospital and don’t receive care. The company says the tech service complies with the Health Insurance Portability and Accountability Act (better known as HIPAA), and healthcare organizations will be billed for the rides.

Uber Health strays from typical Uber, in that healthcare professionals arrange the rides on behalf of their patients.

Cost of the rides will be charged to the medical service in question, and will apparently be comparable with the price of Ubers hailed regularly via the app.

However, it’s questionable whether rideshare services are reducing patient no-shows.

“The vast majority of our customers are funding this from their operations budget”, Holley said. “The key focus is making sure the operations are sound”.

The new service is essentially a patient shuttle program – a kind of ambulance for non-emergencies. The European Union’s top court has ruled on Wednesday Dec. 20, 2017 that ride-hailing service Uber should be regulated like a taxi company, a decision that could change the way it functions across the continent. Users can access rides through the online Uber dashboard or an API designed for healthcare providers specifically.

Fortunately, we will have the United States as a testbed for the service. This is not meant to be an emergency system.


If a lack of reliable transportation has prevented you or a family member from getting the medical attention you need, Uber may have a solution.

Uber Health Will Drive You To Doctor's Appointments