Rackspace Unveils Fanatical Support for Microsoft Azure

VMware customers can now replicate their virtual machines and workloads to Azure and recover them from the Microsoft cloud, Brad Anderson, corporate vice president of Microsoft’s Enterprise Client and Mobility team, said in a blog post Thursday.


Rackspace’s Fanatical Support for Azure will include managed services and expertise available 24/7/365 from Microsoft certified employees, proactive monitoring of customer environments, on-demand access to database specialists, and guidance around architecting applications and optimizing databases. “We’re pleased to expand our relationship with Microsoft and the options we provide for our customers by offering Fanatical Support for Azure”. “These new capabilities provide an easy onboarding to Azure, along with the hybrid flexibility and freedom of the Microsoft Cloud Platform”.

In another move aimed at shifting its business towards managed (cloud) services Rackspace this week announced it will extend its “fanatical support” services to Microsoft Azure public and private cloud infrastructure.

Microsoft launched a new service Thursday that replicates VMware private cloud and physical server workloads to its Azure cloud, for disaster recovery purposes. However, Microsoft has a significant advantage over VMware in public cloud, as Azure is widely seen as No. 2 behind market leader Amazon Web Services.

Azure Batch, Microsoft’s service for job scheduling and compute management for large batch jobs based on the company’s acquisition of GreenButton past year, is also hitting general availability today. “With Fanatical Support for Microsoft Azure, Rackspace is responding to the needs of their customers looking for a trusted advisor to help ease the transition to cloud and derive maximum benefit from their investments”.


The two companies which have been working together since around 2002, are also targeting hybrid cloud solutions which will combine Rackspace’s Private Cloud that will be powered by Microsoft’s cloud platform Azure. The offerings will be available first in the United States, with plans for an global rollout “through early 2016”.

Microsoft expands hybrid cloud with Azure updates - FierceCIO